Privacy Policy
How TECOBI protects information.
This Privacy Policy describes how TECOBI, LLC (“TECOBI,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information, plus the rights and choices available to you.
We collect information about you in a variety of ways depending on how you interact with us and our websites, links, and services. That includes inbound requests from dealers that use TECOBI to communicate with shoppers as well as any time you contact us directly.
Information we collect
- Directly from you when you register for an account, sign up for communications, or contact us by phone, email, or otherwise.
- Automatically through cookies, server logs, and similar technology whenever you interact with TECOBI websites or emails.
- From other sources such as affiliates, business partners, service providers, publicly available databases, and our dealer clients.
Examples include account registration details, mailing list sign-ups, customer information our dealer clients upload, cookie identifiers, and web logs (browser type, operating system, IP address, referring website, and timestamps).
How we use information
In addition to the purposes described above, TECOBI uses information to run and improve the shortlink platform, respond to your requests, and document compliance across every SMS campaign.
- Identify you when you visit our websites and provide products or services you request.
- Improve offerings, run analytics, and communicate about updates, support, or marketing promotions.
- Detect and protect against malicious, fraudulent, or illegal activity and to debug or repair platform issues.
- Meet legal obligations, establish or exercise our rights, and manage dealer relationships.
Many situations involve more than one purpose, so collection and processing may be based on multiple contexts at once.
How we share information
We disclose personal information in the situations below in addition to what is described throughout this policy.
- Affiliates and acquisitions: we may share with parent companies, subsidiaries, or a company that acquires TECOBI.
- Other disclosures without your consent when required to comply with law, legal process, safety issues, or to enforce policies.
- Service providers that help administer the site, conduct surveys, deliver infrastructure, or process payments.
- Other disclosures with your consent when you direct us to do so.
- Mobile information: no mobile information is shared with third parties or affiliates for marketing/promotional purposes. Subcontractors that provide support services may receive information strictly to fulfill those services.
Your choices
Depending on your jurisdiction you may have rights over how personal information is used. TECOBI honors the following requests globally.
- Promotional emails: unsubscribe via the link in any email. Service or account notices may still be delivered.
- Promotional texts: reply STOP (or QUIT, CANCEL, END, UNSUBSCRIBE) to opt out. Data rates may apply. Reply HELP or contact customer service for assistance.
How we protect information
No method of transmission over the internet or electronic storage is fully secure, but TECOBI uses reasonable efforts to protect data from unauthorized access, use, or disclosure. If we are required by law to inform you of a breach, we may notify you electronically, in writing, or by telephone as permitted.
Some sites allow you to create an account. You are responsible for maintaining the confidentiality of your password and for any access to or use of an account by someone who has obtained your password. Notify us if you suspect unauthorized use.
Third-party applications/websites
For your convenience we may link to websites or services that TECOBI does not own or operate. Those sites may have their own privacy notices. Review each third party's privacy policy because we have no control over their practices.
Changes to this Privacy Policy
We may change our privacy policy and practices over time. When changes are material, the policy that was in place when you submitted information generally governs unless you consent otherwise. This policy lists the effective date and last updated date for reference.
Contact information
If you have questions, comments, or complaints regarding privacy—or if you need this policy in an alternative format—contact TECOBI at privacy@tecobi.com. We respond to requests and provide additional privacy-related information as quickly as possible.
Page last modified: Jun 6, 2025 8:28 AM (Mountain Time)